Return & Refund Policy
Return & Refund Policy
Hassle-free returns for your peace of mind
01. Return Eligibility
At Modernmoodswear, we want you to love your Cardigans, Crop Tops, and Skirts. If you aren't satisfied, you may request a return within 30 days of delivery, provided items are:
- Unused, unworn, and in original condition
- Free from stains, odors, or alterations
- Equipped with all original tags and packaging
02. Refund Timeline
| Stage | Estimated Processing Time |
|---|---|
| Return Inspection | 1–3 Business Days |
| Refund Approval | Immediate upon successful inspection |
| Bank Processing | Up to 12 Business Days |
03. Shipping & Costs
Modernmoodswear is proud to offer returns with zero restocking fees. While customers are generally responsible for return shipping, we provide prepaid solutions if the item arrived damaged, defective, or incorrect.
04. Damaged Items
If your order arrives damaged, please email us immediately with your order number and clear photos of the issue. We will prioritize a replacement or full refund for you.
Need to start a return?
Contact our support team 24/7 at:
support@modernmoodswear.shopSupport Hours: 8:00 AM – 7:00 PM EST | Mon – Sat