Return & Refund Policy

Return & Refund Policy

Hassle-free returns for your peace of mind

01. Return Eligibility

At Modernmoodswear, we want you to love your Cardigans, Crop Tops, and Skirts. If you aren't satisfied, you may request a return within 30 days of delivery, provided items are:

  • Unused, unworn, and in original condition
  • Free from stains, odors, or alterations
  • Equipped with all original tags and packaging

02. Refund Timeline

Stage Estimated Processing Time
Return Inspection 1–3 Business Days
Refund Approval Immediate upon successful inspection
Bank Processing Up to 12 Business Days

03. Shipping & Costs

Modernmoodswear is proud to offer returns with zero restocking fees. While customers are generally responsible for return shipping, we provide prepaid solutions if the item arrived damaged, defective, or incorrect.

04. Damaged Items

If your order arrives damaged, please email us immediately with your order number and clear photos of the issue. We will prioritize a replacement or full refund for you.

Need to start a return?

Contact our support team 24/7 at:

support@modernmoodswear.shop

Support Hours: 8:00 AM – 7:00 PM EST | Mon – Sat